Technology solutions for today and tomorrow

Get the best of both worlds with SMIKTECK - the personalised IT support services and fast response times of a small team, complemented by the expertise and technology of a larger provider.

Discover our Strategic IT Consulting, Managed IT, and Cybersecurity services.

Delivering exceptional outcomes to help your business thrive

At SMIKTECK, the buck stops with us. We take full accountability for our clients' technology needs. Our clients rely on technology to run their day-to-day business, and we hold ourselves responsible for ensuring that their technology is not only reliable and practical but also drives the outcomes they need.

Our unique approach sets us apart. SMIKTECK clients enjoy our priority service and the bespoke solutions we apply in solving their unique problems. We are agile and easy to do business with and pride ourselves on our super fast service - as fast as 15 mins for a critical outage. We have no lock-in contracts, so you can trust that we're always delivering the best service possible.

We limit the number of customers we take on, so we can deliver a personalised service experience that's tailored to your needs. At SMIKTECK, we are committed to building strong relationships with our clients and providing consistent, excellent service that exceeds your expectations.

Our Business IT Support Services

Keep your business running smoothly and securely. With our managed IT services, our dedicated team provides full-service support for all your sites. You can count on us to ensure your technology stays operational, and your valuable data stays safe.

Keep your business running smoothly and securely. With our managed IT services, our dedicated team provides full-service support for all your sites. You can count on us to ensure your technology stays operational, and your valuable data stays safe.

Keep your business running smoothly and securely. With our managed IT services, our dedicated team provides full-service support for all your sites. You can count on us to ensure your technology stays operational, and your valuable data stays safe.

Gain clarity on the state of your technology. Our independent assessment will provide you with invaluable insights that will help you make informed decisions to ensure your technology solutions are practical, cost-effective, reliable and aligned with your business goals.

Are we a good fit?

Your business size

You’re currently turning over $5M-$20M/year with 10 to 200 employees

Your team structure

You’re a General Manager or C-level executive without an in-house IT dept

Your current situation

You’re frustrated with loss of productivity and the cost impact to your business through system outages.

Why partner with SMIKTECK for your IT solutions?


Worry less

You won’t have to worry about navigating any stressful IT issues. We'll take total care of all of your technology so you can focus on running your business. Plus, we only take on a limited number of clients, so you’re always our priority. 

No hassles

We are agile and easy to do business with, and our existing clients enjoy a priority service and fast response time for critical issues. We have no lock-in contracts, so you can trust that we're always delivering the best service possible.

Work smarter

At SMIKTECK, we don't believe in generic solutions. We work with you to understand your business intimately and implement strategic IT solutions that drive outcomes for your business now and in the future.

Be prepared

We are not your run-of-the-mill IT company and we won’t spin you with latest buzzwords and tech trends. We take a strategic approach and go the extra mile to deliver the most practical and effective solutions to keep your business safe and productive. Plus, we’ll ensure you are in the know at all times. 

Safeguarding your business now and in the future

It's crucial to recognise that cyberattacks are not exclusive to large corporations like Optus and Medibank. In fact, small businesses across the country are being targeted by criminals on a daily basis. That's why investing in IT support is not merely an expense, but a wise investment that can ultimately save your business money. With managed IT services, you can proactively address potential issues such as outages and cyber attacks, which can have huge implications to your bottom line.

$
per report

There is a rise in the average cost per cyber crime report to over $39,000 for small businesses, $88,000 for medium businesses, and over $62,000 for large businesses. (ACSC 2022)

%
increase

Ransomware attacks have increased by nearly 500% since the start of the COVID-19 pandemic. (ACSC 2022)

Heath, Finance, Education

The top three sectors affected by data breaches were health service providers (239 breaches), finance (200 breaches), and education (117 breaches). (OAIC 2022)

%
increase

The Australian Cyber Security Centre recorded a staggering 76,000 cybercrime reports, representing a 13% increase from the previous financial year. (ACSC 2022)

%
increase

There was a 41% increase in data breaches resulting from malicious or criminal attacks from the previous year. (OAIC 2022)

"Smikteck offer a dynamic approach.  Providing solutions and recommendations on ways to improve and risk-manage our business systems."

Cathryn/Avery Property Professionals

"I wouldn’t hesitate to tell people to jump across to Smikteck. There's no comparison." 

Mark/ Newcomen Commercial Services

"I’ve worked in a few companies now and every opportunity I get, I  always end up calling Smikteck. Peace of mind in a business is so important when you have so many other things to worry about."

Ellen/Robinson College

CEO

"Issues get solved. That's all you want."

Marina/Arrendell Education

Programme Coordinator

"It makes a heck of a difference. 

Now we're confident we don't have to bother Dr Jillian with Medical IT issues."

Jo/Newcastle Obstetrics

Office Manager

"Issues are dealt with immediately and professionally. We are never made to feel that anything is a hassle."

Mel/NAPHC

Practice Manager

"With Smikteck, you really feel looked after. Nothing is ever a problem."

Amy/Junction Village Dental

Practice Manager

"I can – and I do – recommend Smikteck. They’re straight there and so easy to deal with."

Lesley/Michalis Group

Administration Manager

"The value, time, attention and support that we get far outweighs the cost."

David/ NSJ Enviro

Director

"I’d recommend Smikteck to other businesses, definitely. They understand small business needs. They understand us and we trust their advice."

Ryan/Ryan Ansell Investment Solutions

Princpal

"If you have a problem, you want them to get it fixed and away you go. We have that satisfaction with Smikteck."

Maria/ CSG Engineers

"They saved our lives, and they’ve looked after us ever since."

Janet/RockCity

"Smikteck freed up my time and our dentist’s time, so we have more time for our patients and our business."

Lisa/Care Dental Centre

Practice Manager

"Without Smikteck, it really would be hard to get by. They definitely make it easy."

Julie/Educare

Administration Manager

 "I’m always putting Smikteck’s name forward – I want to do the right thing by them because they do the right thing by me."

Tiron/Newcastle Buyer's Agent

"Now if we run into a technical problem, we just ring Smikteck. They’re nice and quick, and easy to get along with."

Debbie/ Dr Robert Griffits

Opthamologist

"I would definitely recommend Smikteck to other businesses. You get one-to-one contact and they’re quick to resolve any issues."

Clint/Brisans Motorcycles

Director

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