Managed IT Services

Outsource the management of your specialist technology environment for a healthier, more productive business with compliance-focused, cost-effective support from Smikteck.

The right prescription for your technology environment

Losing data or experiencing downtime due to unexpected equipment failure is every business manager’s worst nightmare. System failure and data loss can be damaging to your reputation, not to mention the all-important bottom line.

Ensure the provision of quality service outcomes for your clients with the personalised support of Smikteck’s Managed IT services, and enjoy the peace of mind that comes from knowing your specialist technologies and systems are secure – with no lock-in contracts

SMIKTECK DELIVERS

CONFIDENCE

Trust that your technology systems are in the hands of experts.

SECURITY

Be safe in the knowledge that your data is secure and compliant.

ENHANCED USER EXPERIENCE

Technology made easy, the way it should be.

INCREASED PRODUCTIVITY

Worry less about systems, for great focus on your core business.

REDUCED DOWNTIME

Maintain business continuity and reclaim time lost on equipment failure.

Our managed IT solutions

Smikteck works closely with you, providing independent advice and assistance to ensure a solution customised to your needs from the following.

Technology environment monitoring and management

Updates and improvements to your systems

Compliant operations that meet your required accreditation standards

Security updates and compliance with Australian Essential Eight cybersecurity standards

Consultation and business technology alignment

Technology assessments and remediation activities

Proactive technology solutions suited to your business needs

Disaster Recovery testing and business continuity planning

Liaisons with all third-party providers including software, phone, internet and more

PLATINUM ESSENTIALS

 

  • Unlimited proactive monitoring
  • Patch management
  • Anti-spyware management
  • Spam management
  • Desktop optimisation
  • Documentation
  • Remote back-up management

 

PLATINUM PARTNERS

Platinum Essentials plus

  • Unlimited proactive monitoring
  • Patch management
  • Anti-spyware management
  • Spam management
  • Desktop optimisation
  • Documentation
  • Remote back-up management

 

PLATINUM PARTNER +

Platinum Partners Plus

  • Technology assessment and review
  • Remediation strategy
  • User experience improvement
  • Technology business alignment
  • Independent consultation
  • Technology policy development

 

Is your business based in the Newcastle Hunter Region? So are we!

While we can work with clients from anywhere within Australia, if your business is based in the Newcastle, Hunter Valley or Central Coast areas, we are a Newcastle IT services company and are able to visit your site as needed, providing independent advice and assistance to ensure a solution customised to your needs.

Keep your IT seamless, secure, and simple with Smikteck

Talk to one of our friendly consultants to find a service that’s right for you.
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