We used a bigger, national company for our IT services before we expanded the business to include an online store. With the new e-commerce platform, our systems had to handle more online traffic and needed more security.
We needed a dedicated IT team.
One-to-one contact and no call centres? That made us happy.
Smikteck came recommended through our web developers. Being a smaller organisation was helpful. With Smikteck you get one-to-one contact and no call centres. That goes a long way.
Life with Smikteck
They’re quick to resolve any issues.
We got a dedicated server to manage the increase in online traffic. Smikteck look after that for us. Since then we haven’t had any problems with crashes – now I can concentrate on converting the traffic we do get into online sales.
I would definitely recommend Smikteck to other businesses. You get one-to-one contact and they’re quick to resolve any issues. They’re good to deal with, and the monthly invoicing process is easy. It works for us.