Working remotely, or from home can be difficult. When we are forced to make changes to the way we operate we can often feel uncomfortable and fearful.
We've been working hard to find ways to make sure that not only our own team but all of our clients are able to maintain as much normality as possible while continuing to provide service, stay connected and meet current government directives.
We thought we'd share how we're staying connected and how we could help your team continue to provide services in these strange and different times.

The critical elements for successful hybrid operation (combination of remote and in office operations)  are use of a secure device, a secure means of connecting, the ability to receive and answer calls from the office phone lines and an easy to use platform to communicate and collaborate with your team.

Our chosen method of communication and collaboration using instant chat, audio and video meetings plus file sharing, company information posts and wiki, is Microsoft Teams.
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It’s empowering to be able to use teams and still keep in touch with everyone. Chats allows us all to communicate, solve problems for clients, collaborate and even the usual office banter all in real time.

When we need to see each other there’s video conferencing or if you want to stay in your pj’s then there’s phone conferencing where the whole team can discuss things, strategy, planning, clients – business as usual, or as usual as it can be in today's environment.

Microsoft Teams has been a game changer across the globe enabling organisations a simple to use platform to conduct business from anywhere in the world and staying connected like you were in the same office. Microsoft Teams is included with Office 365 subscriptions from Business Essentials and higher and here is some information to check it out for yourself - https://products.office.com/en-au/microsoft-teams/group-chat-software

When working remotely there are number of things to consider and make sure are in place to ensure that your business networks and data remain secure.

  • If you don’t have a company notebook or computer then you need your technical managers to check over the devices and ensure it meets minimum requirements such as operating system version, security patch status and threat protection.
  • Remote connections must be secured with multi-factor authentication process or at least a secure vpn
  • Modern business phone systems facilitate using a handset remotely or have available an pc or mobile app that can operate outside of the office to both receive and make calls

If you and your business would like assistance in becoming more agile and operating your business using a hybrid business model please don’t hesitate to contact us via our website enquiry form and one of our team will be in contact with you as soon as we’re able.

Stay connected with SMIKTECK through our social media channels. You can find us on Facebook and Linked In

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